Policies

General Studio Information

• All studio communication is done via email. In order to ensure you are in the know of the latest information you must provide an accurate and up to date email address that you check and read often. You can reach our front office via phone by calling (508) 842-5500, messages will be returned within 24hrs during our normal business hours. Studio reminders and snow cancellations will also be sent to you through email.

• Elite Academy of Dance is not liable for personal injury, loss or damage of any personal property. Every student is responsible to inform their teacher and the front desk of any injury or limitations they may have that could prevent them from participating fully in class. Our student’s health and safety is our first priority.

• Dress code will be implemented in every class.

• No Cell Phones. All cell phones must be turned off and put away during class.

• No Gum, candy, or food allowed during class or on the dance floor.

• No outside street shoes allowed on the dance floor.

• Elite Academy of Dance is entitled to use videography and photography throughout the year. Pictures/videos may be used for advertising or other events. A professional videographer will be provided for purchase of recital videos. By purchasing or using these videos/pictures you adhere to the copyright rules and regulations of the companies. Elite Academy of Dance is not responsible for any misuse that may go against these regulations.

• Please check studio bulletin board, website, and studio newsletter for any upcoming events and information.

• Class schedules, faculty, and performance dates are subject to change. Notice will always be posted in the studio and emailed home.

Registration

• When a student enrolls they are considered to be enrolling for the entirety of our season from September – June. With the exception of our KIDZ CLUB program which is a month to month commitment.
• If a student doesn’t show up for class for 1 months and or the student’s account is 1 months behind this students spot will be made available for another dancer.
• The Owner/Director has the right to dismiss a dancer at anytime they feel their behavior or parent’s behavior is not in keeping with Elite’s philosophy and policies.
• A $35 Enrollment and registration fee will be charged to every dancer who enrolls for the 2023/2024 season. This fee includes:

· Administrative costs of the registration per dancer at Elite

· Additional health & safety measures to protect all staff, faculty, students and their families including sanitation stations, medical-grade safe cleaning products for all common spaces & dance areas.

Withdrawal

• If necessary to cancel a student’s enrollment early a withdrawal letter must be submitted via email before the 1^st of the month that the dancer will no longer be participating. Otherwise payment of full tuition will be required.
• If you choose to withdraw your dancer from Elite and fail to inform the front desk in writing your card will continue to be charged.
• Failure to settle all outstanding balances will be brought to a collections agent. In addition to late fees, a fee equal to 25% of the total balance due will be added to the outstanding balance.

• If you choose to have your dancer withdraw from a class you will be responsible for the remainder of the tuition for that month.

Payments

• Every dancer registered at Elite Academy of Dance will be required to have a credit card on file. Any fees that remains open on the due date will get processed on the card on file. If a card is declined for any reason and goes more than 5 days past its due date without being corrected a $10 late fee will be charged to that invoice, NO EXCEPTIONS. A dancer’s registration will not be complete without a card in file.

• You will be making all payments through your parent portal with a credit or debit card. You have the option to pay prior to your invoice’s due date or select auto pay and the studio will run your payments for you. Any balances that remain open on their due dates will be automatically run even if you select self pay.

• For the 2024/2025 season the front office will be open to take in person payments. You can pay with cash, check or credit card with the front office staff.

Snow Cancellations

Cancellations due to weather will be announced on the studio website and Facebook page. Please check these websites 1 hour prior to your dancers 1^st class. Please visit elitedance-ma.com or facebook.com/elitedance. Make-up lessons are available for all classes missed due to weather. We may not always cancel classes when school does.

Community Appearances, Performances and other Activities

Elite Academy of Dance feels it is important to be involved throughout the community and embrace other opportunities that may come up. Invitations and information about these events will be presented to students throughout the year.

Classes, Placement and Levels of students

A minimum number of students are required to hold a class. If a class does not have the appropriate number of students one week prior to when classes begin that class will be canceled or combined with another class.

Students are placed in appropriate classes according to age, and sometimes according to experience, and skill level. There is an end of the year evaluation given for the benefit of each student; this is based on the expertise of our faculty. The dancers best interest is always in mind. A student may not always move to the next level, or stay at the same level each year.

Attendance

It is the responsibility of you to ensure that your child attends every class. If you will be late or will be missing class for a legitimate reason, please contact the studio ahead of time to notify us. There are no refunds given for missed classes. Missed classes may be made up within the same age level during the regular season (September-June), permitted there is space in a class while keeping within the recommended state guidelines for amount of children in a class room.

Our online system will allow you to schedule make up classes right through your parent portal! You can attend any class for a make up that falls within your dancers age group. If you need assistance choosing a class please see the front desk to see which class would be appropriate for the make-up lesson. Please be sure your dancer arrives on time for class and pick your child up promptly after their class is dismissed.